The demand for clear, sustainable, and non-toxic magnificence merchandise is now not a passing development—it’s a motion shaping the wonder trade’s future. But, for indie manufacturers, delivering high-quality merchandise that align with these values whereas remaining accessible to budget-conscious shoppers is a formidable problem.
This month, Indie Insights explores how indie magnificence manufacturers are navigating the intersection of unpolluted magnificence and affordability, specializing in the methods and improvements driving success on this aggressive area.
To delve deeper, we sit down with Dr. Casey Lau, DDS, and Belinda Lau, the husband-and-wife duo behind Elims. This sustainable oral care model marries science-backed effectiveness with eco-friendly rules.
Combining Casey’s 22 years of experience in dentistry with Belinda’s background in biomedical engineering, Elims has carved out a distinct segment within the oral care market by providing clear, non-toxic merchandise that prioritize well being and the planet.
On this Q&A, the Laus share their journey of launching Elims, the challenges of balancing sustainability with affordability, and their imaginative and prescient for the way forward for clear magnificence. From progressive ingredient sourcing to strategic value administration, their story presents helpful classes for indie manufacturers striving to make a significant affect.
CDU: Are you able to inform us a bit concerning the inspiration behind Elims and what led you to begin a model centered on sustainable, dentist-crafted oral care?
Dr. Casey Lau, DDS: As a dentist with over 22 years of expertise in Los Angeles, specializing in beauty dentistry, pure tooth restoration, and oral hygiene, I’ve all the time been keen about serving to folks obtain more healthy smiles. However one factor that’s weighed on me over time is the sheer quantity of waste generated in dental workplaces—from disposable instruments to single-use plastics.
My spouse and co-founder, Belinda Lau, is a biomedical engineer who spent over 15 years designing life-saving medical units, and she or he typically talked concerning the environmental affect of single-use medical merchandise. At house, with our three youngsters, we began noticing simply how a lot waste our household alone was creating from on a regular basis oral care merchandise.
It bought us pondering: if we’re seeing this a lot waste, think about the affect on a worldwide scale.
Once we appeared deeper into the oral care trade, we realized a significant hole—merchandise have been both medical and efficient or sustainable, however hardly ever each. Speaking to my dental colleagues confirmed this; they felt that their sufferers utilizing sustainable/pure choices often got here in with extra dental issues.
That’s after we knew we needed to create one thing that married the perfect of each worlds—efficient, dentist-crafted oral care that’s additionally sustainable. That’s how ELIMS was born.
CDU: How does Elims outline “clear” and “non-toxic” in terms of your product formulations?
Dr. Casey Lau, DDS: For us, ‘clear’ and ‘non-toxic’ boil down to 1 easy query: Is it protected sufficient to eat? Whereas many individuals have switched to ‘clear’ merchandise of their self-care routines, oral care is arguably probably the most vital space to prioritize.
In contrast to make-up, skincare, or hair care, oral care merchandise can enter your bloodstream instantly by your gums. That’s why I all the time inform my sufferers that what you place in your mouth issues a lot.
At ELIMS, we outline clear and non-toxic as merchandise made with food-grade, naturally derived substances which are protected to swallow but additionally extremely efficient at defending in opposition to gum illness and different oral well being points. It’s about creating protected and scientifically sound merchandise so that you don’t should compromise between your well being and residing a low-waste way of life.
CDU: What are a few of the largest challenges Elims has encountered in creating high-quality, sustainable oral care merchandise at an reasonably priced value?
Belinda Lau: One among our largest challenges has been navigating the rising prices throughout each facet of our enterprise—a actuality many within the CPG trade are going through. Since we began in 2019, the price of supplies and substances has elevated almost 40%, but we’ve chosen to not move these will increase on to our clients.
It’s been robust, however it’s additionally pushed us to get artistic.
We’ve centered on options like sourcing domestically to chop down on import prices and foreign money fluctuations, transforming our formulation to include various substances that preserve the identical top quality and effectiveness, and simplifying our packaging to get rid of something pointless. Balancing sustainability, high quality, and affordability isn’t straightforward, however it’s a problem we’re dedicated to tackling for the sake of our clients and the planet.
CDU: How do you steadiness the price of sustainable substances and packaging with the necessity to preserve your merchandise accessible to a broader viewers?
Belinda Lau: Balancing the price of sustainable substances and packaging with accessibility is a continuing problem, particularly since we set such a excessive bar for utilizing food-grade, clear substances and eco-friendly supplies. Bio-based or recycled supplies, as an example, are considerably costlier than virgin plastic.
Nonetheless, staying true to our mission to cut back plastic waste means we select the extra sustainable possibility, even at the next value.
To assist offset these bills, we’ve gotten strategic. We store round for suppliers providing higher pricing or greater volumes with out compromising high quality.
This generally means sourcing internationally, rising our order portions, or negotiating cost phrases—like extending from internet 30 to internet 90 days. After a number of years in enterprise, we’ve constructed robust relationships and belief with our suppliers, which provides us extra flexibility to work collectively on pricing and phrases.
One other method we steadiness prices is thru our product portfolio. Some merchandise, like our toothpaste, use premium substances and have decrease margins, whereas others, like our bamboo toothbrushes, have higher margins to offset these prices.
It’s about discovering the right combination to maintain our general enterprise sustainable whereas making certain we’re delivering high-quality, accessible merchandise to our clients. It’s not all the time straightforward, however staying true to our values and mission makes it definitely worth the effort.
CDU: Are there any key substances in your merchandise that embody Elims’ dedication to non-toxic, budget-friendly clear magnificence?
Belinda Lau: We love incorporating naturally derived, time-tested substances into our merchandise that mirror ELIMS’ dedication to wash, non-toxic, and accessible oral care. A few of our go-to substances embody baking soda, coconut oil, important oils, inexperienced tea, and xylitol—a plant-based antimicrobial extremely beneficial by dentists and hygienists.
These substances have been clinically studied for many years and are extensively accessible by US-based suppliers, which helps us preserve prices down whereas making certain high quality.
Our formulations mix these substances to boost their effectiveness collectively. This method is very essential as a result of our hero ingredient, nano-hydroxyapatite—a naturally occurring various to fluoride—is sort of costly.
By balancing the price of uncommon substances like nano-hydroxyapatite with extra frequent, budget-friendly ones, we are able to create high-quality merchandise that keep true to our mission with out breaking the financial institution for our clients.
CDU: What are probably the most frequent questions or issues you hear from budget-conscious shoppers in search of clear magnificence merchandise?
Dr. Casey Lau, DDS: As a dentist who sees 1000’s of sufferers yearly, I’ve observed a rising curiosity in additional pure oral care choices, particularly fluoride-free merchandise. Funds-conscious shoppers typically need merchandise that aren’t simply reasonably priced but additionally efficient in retaining their complete mouth wholesome.
Nonetheless, a few of these “new age” merchandise could be costly, so some of the frequent issues we hear is concerning the value of our merchandise in comparison with standard oral care choices.
And I get it—my spouse and I are dad and mom to a few youngsters, so we’re all the time in search of the perfect offers, too. However we additionally prioritize high quality and effectiveness within the merchandise we purchase, and that’s precisely what we purpose to ship at ELIMS.
Our formulations use high-quality, science-backed substances supported by medical information, and we’re dedicated to our mission of enhancing oral well being whereas lowering waste for the planet.
Finally, I imagine many shoppers are keen to spend money on manufacturers that align with their values. At ELIMS, we attempt to make it clear that what we’re providing isn’t only a product—it’s a dedication to their well being and a more healthy planet.
CDU: How does innovation play a task in your mission to create reasonably priced, clear merchandise? Are there any new methods or processes you’re enthusiastic about?
Belinda Lau: As a biomedical engineer, innovation is on the coronary heart of every part I do—it’s not nearly creating one thing new however consistently exploring and adapting. At ELIMS, this implies staying on prime of the most recent analysis, supplies, methods, and research to see how we are able to combine them into our merchandise.
We actively search enter from trade consultants, dental professionals, and shoppers to determine gaps out there and discover artistic, reasonably priced methods to handle them.
One space we’re significantly enthusiastic about is greener packaging. Even prior to now 5 years, we’ve seen unimaginable developments in sustainable supplies, and the progress is accelerating.
I actually imagine the following twenty years will deliver game-changing options that may assist us transfer additional away from plastic. Being a part of this motion and discovering methods to include these improvements into our mission is one thing I’m extremely keen about.
CDU: Sustainable packaging is a sizzling matter within the clear magnificence area. How does Elims method packaging in a method that helps each sustainability and affordability?
Belinda Lau: We don’t compromise on the standard of our substances and formulations, however in terms of packaging, we’ve realized the significance of evolving as new information turns into accessible. For example, after we first launched our toothpaste, we used tubes made out of sugarcane ethanol—a byproduct of sugarcane husks that might in any other case go to waste.
This materials lowered waste and had decrease carbon emissions in comparison with virgin plastic.
Nonetheless, after three years, we found that these sugarcane-based tubes have been being combined in US recycling services and probably compromising the recycling course of, making all plastic non-recyclable. As soon as we realized this, we switched to PCR (post-consumer recycled) supplies, which promote the usage of recycled plastics and are less expensive since they’re sourced domestically.
We additionally eradicated the paper cartons from our packaging the place potential. Whereas our cartons have been made out of 100% recycled paper, we acknowledged they have been nonetheless contributing to waste, so we determined to take away them when they aren’t required to guard the product throughout transit.
Packaging is a continuing give-and-take, and we’re dedicated to staying versatile—adjusting and enhancing to align with each our mission to cut back waste and our want to take care of affordability. It’s an ongoing journey, however one we’re totally invested in.
CDU: Clear magnificence can imply various things to totally different shoppers. How does Elims talk its clear magnificence requirements to assist shoppers perceive what they’re shopping for, and what are a few of the methods Elims educates shoppers concerning the significance of unpolluted and sustainable oral care?
Belinda Lau: Speaking clear product requirements in oral care is unquestionably a problem, and we’re consistently refining our messaging and testing new methods to attach with shoppers. Fortunately, the clear magnificence motion in cosmetics and physique care has paved the way in which over the previous decade, so many shoppers are already conversant in the thought of excellent versus dangerous substances.
This enables us to make use of related language to assist convey our dedication to wash, non-toxic oral care.
One of the efficient methods we educate and construct belief is by partnering with dental professionals—significantly holistic hygienists and organic dentists. These consultants are sometimes doing the identical analysis we’re into pure, non-toxic, and efficient oral care substances.
Collaborating with them not solely helps us enhance our formulations but additionally ensures our merchandise attain the precise viewers: shoppers who care about cleaner, safer oral care choices.
We’re additionally intentional about the place we promote our merchandise. By partnering with mission-aligned retailers—like clear magnificence boutiques equivalent to Magnificence Care Selections and pure grocery shops throughout the US—we meet ingredient-conscious shoppers the place they’re already buying.
This technique permits us to be a part of an ongoing dialog with a well-informed viewers that values each clear magnificence and sustainability.
CDU: As an indie founder, what has been your proudest accomplishment with Elims thus far? What traits or improvements in clear magnificence on a funds are you most excited to see take form within the subsequent few years?
Dr. Casey Lau, DDS: I’ve been a clinician for over twenty years, and I’m so extremely proud to create one thing clinically efficient and naturally derived for my sufferers. I’ve all the time needed to enhance general healthcare, and I can try this by my observe and Elims merchandise.
We’re additionally very proud to have made it to three.5 years in enterprise! Statistically, 60% of small companies don’t survive previous the three-year mark, and so many indie manufacturers we’ve identified have needed to shut their doorways in recent times.
It’s a troublesome area, particularly with restricted assets and rising prices, however seeing how far we’ve come from nothing—constructing one thing significant and persevering with to develop—is extremely rewarding.
Wanting forward, I’m most excited concerning the rise of science-driven merchandise and types. As a dentist, and with Belinda’s engineering background, science, and medical innovation have all the time been on the coronary heart of ELIMS.
It’s not straightforward to repeatedly check and show our merchandise clinically and with shoppers, however we imagine it’s the one strategy to ship actually efficient, high-quality options. I feel the way forward for clear magnificence will see shoppers demanding actual information to again up claims, and we’re prepared for it.
It’s a problem we welcome as a result of it aligns completely with who we’re and what we stand for.